Privacy policy
Lemmer Spray Systems
Effective date: February 24, 2026
Introduction
Welcome to the Lemmer Spray Systems (https://lemmer.com/) (hereinafter the «Site»).
Lemmer Spray Systems («we», «us», «our», "the company") is committed to protecting the privacy of individuals who use our Site and services. This Privacy Policy explains what information we collect, why we use it, with whom we share it and how you can exercise your rights under applicable laws, including Quebec's Bill 25.
Responsible person (Bill 25)
Responsible for the protection of personal information :
Nicholas Paquin
Sales & Service / Spraying equipment
925 Rue des Forges
Terrebonne (QC) J6Y 0J9
Telephone: 450-621-3140
Toll-free: 1-877-381-8220
Fax: 450-965-0634
E-mail : mech@lemmer.com
Information gathering
We collect the personal information you voluntarily provide when you :
fill out a contact form or request a quote ;
contact us by phone, e-mail or fax ;
request information on our equipment or services; ;
subscribe to our newsletter (if applicable) ;
make a purchase or request a service.
Information may include :
full name ;
company name ;
postal address ;
e-mail address ;
telephone number ;
order, billing and payment information ;
technical information needed to service or repair equipment.
Purposes of processing
We use your personal information to :
process your requests for information, quotations or orders; ;
supply our products and services (sales, maintenance, repair of spraying equipment); ;
manage billing and payments ;
provide customer service and technical support; ;
send operational communications ;
with your consent, send you promotional communications; ;
to improve our Site, our products and our services; ;
ensure the security of our IT systems.
Legal basis and consent
Where required by law, we obtain your consent to collect, use or disclose your personal information.
You may withdraw your consent at any time, subject to legal or contractual obligations. Some information is necessary for the provision of our services; refusal to provide it may limit our ability to respond to your request.
Sharing and disclosure
We do not sell your personal information.
We can share them:
with third-party service providers (e.g. web hosting, IT services, payment processing, marketing) bound by contractual confidentiality obligations; ;
when required by law or in response to legal proceedings ;
as part of a business transaction (merger, sale of assets, reorganization).
Information security
We implement reasonable technical, administrative and physical measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
However, no electronic transmission or storage method is totally secure.
Retention of information
We retain your personal information only for as long as is necessary for the purposes set out in this Policy, or to comply with our legal, tax and contractual obligations.
Cookies and similar technologies
The Site may use cookies and similar technologies to :
ensure the proper functioning of the Site; ;
analyze traffic and improve user experience; ;
memorize certain preferences.
You can set your browser to reject cookies; however, some functions may be affected.
Your rights (Law 25)
In accordance with Law 25 and other applicable laws, you have the following rights:
access the personal information we hold about you; ;
request rectification of inaccurate or incomplete information; ;
request deletion or de-indexing, where permitted by law; ;
withdraw your consent to the use of your personal information for marketing purposes ;
request the portability of your information, where applicable.
To exercise your rights, please contact the responsible person identified above. We may request additional information to verify your identity.
Confidentiality incidents
In the event of a confidentiality incident presenting a risk of serious prejudice, we will take the measures required by law, including notifying the persons concerned and the Commission d'accès à l'information du Québec, when required.
Transfers outside Quebec
If personal information is disclosed to suppliers located outside Quebec, we ensure that appropriate safeguards are in place, in accordance with legal requirements.
Minors
The Site is not intended for children under the age of 14. We do not knowingly collect personal information from minors without valid parental consent.
Changes to the Policy
We may modify this Policy at any time. Any changes will be posted on the Site with the updated date.
Contact us
If you have any questions, requests for access or concerns about the protection of personal information :
Nicholas Paquin
Lemmer Spray Systems
925 Rue des Forges
Terrebonne (QC) J6Y 0J9
Telephone: 450-621-3140
Toll-free: 1-877-381-8220
E-mail : mech@lemmer.com
Recourse
If you feel your rights have not been respected, you can file a complaint with the Commission d'accès à l'information du Québec.
Last update: February 24, 2026
French